Week 1 EOC: Great Customer Service

Last summer I was invited to record at the Odds On Recordings Studio in downtown Las Vegas. This is where I experienced the best customer service thus far, and for the price it was expected. I was welcomed at the door by their receptionist where he shook my hand and offered me a bottled water, he then lead me around the studio for a detailed tour and introduction to the staff. After being shown the run-around and lay-out of the studio I met the engineer I would be working with for the day. He shook my hand and asked if I would like to see his portfolio before we began. He was very professional and through his work showed me his skill and musical ear. I loved the sophisticated and professional vibe that this studio pushed towards their customers. It allowed me to feel comfortable and confident in the work we were completing. I felt as if they were working towards my desires and not their convenience, which is not how it seems to play out at most studios, but Odds On has a completely different story. On that day I was shown that they do care, are professional, and have the passion that any artist needs to take their music to the next level.